Category: Services mangement

set up, edit, delete services prices, durations, and others

Categories
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Google 2-Factor Authentication

How to set up a Google 2-Factor Authentication app to double my Fogo account security?

We are introducing Google 2-Factor Authentication across all merchant accounts. Google 2-Factor Authentication is designed to make sure that your account is as secure as possible. Alternative TEXT login will incur fees and you will need to recharge your Fogo TEXT account first. 

How it works

You will use a Google Authenticator app to generate a code that will be your secure method of logging into your account and verifying your identity.

Step 1 of 3 Download an authenticator app

Download a Google Authenticator app.  These work for both iPhones and Android phones.

https://support.google.com/accounts/answer/1066447

Step 2 of 3

Scan the QR code below with the authenticator app

Google Authenticator app will allow you to scan a QR code and generate a 6 digit number.

Step 3 of 3

Enter the app generated six digit code below

This will allow us to verify your identity and secure your account. You may occasionally be asked for a code so keep the authenticator app on your phone.

Please note that you will be signed out of all other active sessions once you complete enrolment. 2-Factor Authentication will be active on your next login.

Categories
do I need to set up ‘Cancellation Policy’

do I need to set up ‘Cancellation Policy’ 

Appointment scheduling brings many benefits to the business. It allows businesses to provide the most efficient and best quality service in addition to cost saving. However, the no-shows cut the profit down. Fogo has provided a few solutions to reduce no-show rate. The first to state your cancellation policy upfront when your clients make a booking. 

  1. Go go Management > Service > Service Set Up
  2. Create or edit your current service
  3. Enter your own cancellation policy or edit the standard one in ‘Online Notice’ box
  4. Save after your entry 
Categories
how to add your service items

how to add your service items

To have an attractive service list with attractive prices will attract more clients. It should be your first priority to set up your services including attractive names, prices, service durations and policies. 

  1. Log in your Fogo admin account. Only an admin account can set up and manage the services.
  2. Navigate Management > Services > Service set up
  3. Fogo has provided the examples for your references. You may modify it or create your own.
  4. You may choose branche, category, duration, buffer time and enter name, prices and your no-show policy.
  5. Online options means these services can be seen and chosen from you dedicated Fogo online booking url. You will need to connect your Stripe account with Fogo before you can choose this option. Please go to https://stripe.com/en-au to understand more.
  6. Fogo promotes the in-advance payment for the service your client will choose. This will greatly reduce no-shows and cancellations.