My user ID and password isn't linked to an existing Fogo account

 My user ID and password isn’t linked to an existing Fogo account

This means that Fogo can’t find an account that matches the user ID and password you used to login.

If it has been a year or more since the last time you logged into the account you’re trying to access, it’s possible that the original account details have been deleted due to the period of inactivity. You can contact support to check when the account was deleted.

If the account has been deleted, you’ll need to create a new account to access Fogo. You can still use the same user ID and password when setting up a new account.