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How to issue a gift voucher manually? Uncategorized

how to issue a gift voucher manually?

To issue a Gift Voucher, follow these steps if the client did not purchase it through your booking link:

  1. Collect payment from the client first.
  2. Access the ‘Management’ section and select ‘Fogo Voucher.’
  3. Click on the ‘Issue’ button.
  4. Locate the appropriate campaign/voucher.
  5. Select the first available voucher and click on the ‘Issue’ option.
  6. Find the client in your system or create a new client profile using a designated email address.
  7. Choose the payment method and include the correct payment reference number in the note section.
  8. Finalise the process by issuing the voucher.
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Appointment Business Manager FogoHelpCenter How to change appointment time on web browsers Human Resources Receptionist Staff/Practitioner Uncategorized

how to change appointment time on web browsers

There are two distinct methods to modify an appointment time when using web browsers as Fogo users. It is important to bear in mind that once payment has been made, the appointment time cannot be altered. In this case, the sole solution would be to request assistance from an administrator.

The first method for rescheduling an appointment, follow these steps:

  1. Open the dashboard and locate the appointment using your mouse cursor.
  2. Click and hold the appointment with your mouse.
  3. Drag the appointment to the new start time you want to assign it to.

Please ensure that there is a minimum gap of two minutes between two consecutive ‘mouse drag and drop’ actions.

To use the second method for changing an appointment time, follow these steps:

  1. Open the dashboard and double-click on the appointment you want to change.
  2. Find the ‘Time’ field and either select ‘Now’ or click ‘Edit’ to choose a different time slot.
  3. Click the ‘Update’ button located at the bottom of the appointment tab to confirm the changes.

Method 3 is to use ‘Reschedule’ action in the appointment tab.

  1. Navigate to the dashboard and double-click on the appointment that requires a change.
  2. Identify the ‘Reschedule’ on the top and assign a different time slot for the appointment.
  3. Click on the ‘Update’ button located at the bottom of the appointment tab to apply and finalize the changes.
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how to prescribe granule herb Uncategorized

how to prescribe granule herb

  1. Make a diagnosis for Chinese Medicine by following the diagnosis instructions. 
  2. Save the case after the diagnosis is done. 
  3. On the bottom of the case report page there are a number of menus. 
  4. Click the Granule Prescription to open the prescription page. 
  5. There are a lot of options on the raw herb prescription page such as online prescription, dispensing and delivery notes. 
  6. Enter the herb details in the middle part of the page. You may choose to enter a single herb or enter an herb formula. Search formula in the search area and all the ingredients with dosage will appear. Choose the herbs from the list. This is to help Chinese Medicine practitioners to memorise the formula details. 
  7. Enter the dosage, and used for external or internal 
  8. Enter the patient instructions on the bottom. 
  9. Save it before leaving the page. 
  10. You may choose to email or print the prescription to your patient. 
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Uncategorized

I was invited to Fogo and can’t sign in 

If you have a user ID with your invitation, it should ask you to sign in. If not, you’ll have a link to create one with the email address the invite was sent to. After you create a user ID, you’ll be able to sign in.

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Uncategorized

how to set up services

  1. Login in your fogo account via www.fogo365.com
  2. Go to Menu Management>Services>Services Set Up
  3. Choose Branches, Category , Service duation and online option. Enter price or online price to creat new.
  4. Or search the one you like to edit.
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Digital Practice Uncategorized

Digital Practice in Chinese Medicine with Fogo

Chinese Medicine practice can be traced back as far as 5,000 years in written human history, recording the practice on various materials from turtle shells to bamboo and even silk. Today digital recording in practice for Chinese Medicine is becoming more and more popular; with demand increasing over the last five years. But how can we practice in a digital way and catch up with fast moving information technology? Companies like FOGO who provide features and functionalities that any Chinese Medicine clinic system would need.

FOGO is a software company founded in 2015 by a group of Chinese medicine practitioners and IT experts. The company set out to establish a cloud based clinic management solution tool that will help TCM and acupuncturists to be more effective and efficient with their day to day running of their clinics.

FOGO is a software company founded in 2015 by a group of Chinese medicine practitioners and IT experts who set out to establish a cloud based clinic management tools. FOGO aims to help Chinese Medicine practitioners, acupuncturists transfer their files from paper to digital and ultimately be a more efficient and effective clinic. TCM, Acupuncturists, physiotherapists, chiropractors, podiatrists, natural therapists and all other allied health professions are who FOGO software is best suited for.

FOGO is very simple to use and to integrate into your clinic. With a 2 minute starter demo anyone is able to wrap their heads around the scope of the software no matter your skill level on computers.

FOGO features include appointment setting, customer booking experiences, calendar management, reporting and diagnosis, online dispensing, online patient visits, CRM and analytics, and client mobile portal.

So in conclusion, FOGO is a great value complete and comprehensive software suite designed specifically for the natural medicine and TCM clinics that offer medical or alternative treatments. FOGO strives to take care of all your digital practicing needs. It’s a mobile and simple program for all allied health practitioners.

FOGO fees start at $9 per month for a single user with a 30 day obligation free trial for first time customers.

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Digital Practice Uncategorized

Implementation of technology and management systems in clinics

A well organised and efficient clinic is the pinnacle for all of us. A clinic that doesn’t communicate accurately with its staff and clients will severely affect its productivity and output. It is important to keep a functional workspace and this is becoming increasingly difficult as customer size and demand climb the use of old fashion, management processes will soon be outdated and ineffective. A well-managed clinic could include smart clinic management systems. These systems can easily organise working hours for staff, sort and group client booking times. Display available booking options, display sales reports, organise herb collections, herb dispensing and a vast range of functions to help create a smooth and efficient workflow for clinics. It is important that in an era of technology we utilise technology to automate time-consuming tasks and to track the flow of patients through your practice.

Productive workflow

Sometimes a productive workflow may not be the easiest result to obtain. Sometimes there will be quiet days in your clinic. But it is vital that your clinic is able to process a large load and stay productive during peak hours. A productive workflow may not necessarily mean working the whole time you’re in your clinic. Productive workflow can mean that absorbing input and transforming it into a beneficial output for your organisation. It is also important to utilise available material and resources in the most efficient manner while completing a task. The implementation of productivity management can be a defining factor in helping productivity in a clinic. Systems that offer simple features like mapping workflows. Organising tasks, managing teams, managing projects can significantly benefit the result of the final product. And through usage systems like that little to no amounts of conflict will reside within your clinics resulting in the most efficient productivity.

  • Client management
  • Staff management
  • Effective management strategies
  • Benefits of modern booking systems, client portals, staff management

As contemporary standards of technology increase, and as older forms of reception and client handling start to diminish, the importance of developing technologies becomes increasingly needed from a clinical standpoint. Not only does advancement in technologies affect and benefit client treatments and practices but the technology involved in service to client processing will be our centre of attention. We will focus on the use of technology within the management of clinics like bookings, treatment, record keeping, staff management, rostering, sales management and see what benefits it can bring for clinic productivity. Now information systems are being standardised in all areas to help benefit the workflow and efficiency of how organisations can retrieve, store, and process information. Booking systems can save clinic staff and receptionists so much time, money and space. There is no need for the slow collection of client details through paper and pen as it can all be done online via a website or an application. Clients can easily see available services, doctors, prices, and check availability all through their phones. This takes away the inconvenience of lines and long waits for spots saving both worker and client precious time. With simple grouping functions, admin roles and time management functions staff management cant be made much simpler.

Implementations of technology to aid these processes

With the growing potential and popularity of allied health clinics services like Chinese medicine, acupuncture, chiropractors, herbal medicine etc. The implementation of a system that offers a variety of functions and supporting shortcuts that make the job easier for the practitioner should be easily welcomed and be standardised all over the world. Anything that benefits the culture around Chinese medical practices should be influenced and utilised to help increase the awareness and success of allied health services. Simple systems based around Chinese herb sales, herb dispensing and herb suppliers can significantly save the amount of money and time used compared to ordering stock, potentially ordering too much or an insufficient amount. In house cooking, there is a wasted supply of herbs. With developed systems, you can choose to have instant herb prescriptions, quotations, decoction, packaging and delivery. Or if you’re purchasing from a clinic you can purchase precise amounts for a specific client case. This saves money on the potentially wasted stock, the time on packaging and pickup etc.