{"id":512,"date":"2025-11-07T13:50:48","date_gmt":"2025-11-07T05:50:48","guid":{"rendered":"https:\/\/fogo365.com\/?p=512"},"modified":"2025-11-07T13:50:49","modified_gmt":"2025-11-07T05:50:49","slug":"how-to-reschedule-or-cancel-an-appointment-on-behalf-of-your-customer","status":"publish","type":"post","link":"https:\/\/fogo365.com\/index.php\/2025\/11\/07\/how-to-reschedule-or-cancel-an-appointment-on-behalf-of-your-customer\/","title":{"rendered":"How to reschedule or cancel an appointment on behalf of your customer?"},"content":{"rendered":"\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-ab188cb29a8d05b22ea3efec47022bbf\" style=\"font-size:15px\"><strong>Fogo gives practitioners and staff the flexibility to manage appointment cancellations or rebooking directly within the system. This ensures that schedules stay updated, clients are properly notified, and available time slots can be reassigned efficiently.<\/strong><\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-2feae400bfa80623567b177cb4df1e91\" style=\"font-size:15px\">Step 1: Go to the Appointments tab from the left menu, then click Dashboard.&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-69a6af3c0652b10c8aaeb6120086b905\" style=\"font-size:15px\">Step 2: To view upcoming bookings, choose the appointment date. Locate the appointment you want to cancel using the search bar or calendar view.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"192\" src=\"https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-122.png\" alt=\"\" class=\"wp-image-513\" srcset=\"https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-122.png 975w, https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-122-300x59.png 300w, https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-122-768x151.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-84440efd374f6a79144de24679c76b6e\" style=\"font-size:15px\">Step 3: Double click on the specific appointment to open its details panel.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-b0d29f5d5b17d85cd008b8f1b53b8ee1\" style=\"font-size:15px\">Step 4: Select \u201cEdit\u201d or \u201cCanceled\u201d from the available options.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"752\" src=\"https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-123.png\" alt=\"\" class=\"wp-image-516\" srcset=\"https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-123.png 975w, https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-123-300x231.png 300w, https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-123-768x592.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-61e86a58bf09354602fdf196d2d28532\" style=\"font-size:15px\"><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-e433eecc1fb125588017312c847b6340\" style=\"font-size:15px\">Step 5: Choose the status (e.g., canceled or No show).<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-587a90cd8c620d8d2e38e5a964ce03c9\" style=\"font-size:15px\"><strong>Step 6:<\/strong>The system will automatically update the appointment status to <strong>\u201cCancelled\u201d<\/strong> and free up the time slot for rebooking.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color has-small-font-size wp-elements-ffa17289bc913c25ad67b250cafd94c7\"><em>Need a demo or want to learn more? Email us at\u00a0<a href=\"mailto:contact@fogo365.com\">contact@fogo365.com<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fogo gives practitioners and staff the flexibility to m [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76,50,46],"tags":[],"class_list":["post-512","post","type-post","status-publish","format-standard","hentry","category-appointments","category-client-management","category-schedule"],"_links":{"self":[{"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/posts\/512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/comments?post=512"}],"version-history":[{"count":3,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/posts\/512\/revisions"}],"predecessor-version":[{"id":517,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/posts\/512\/revisions\/517"}],"wp:attachment":[{"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/media?parent=512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/categories?post=512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/tags?post=512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}