{"id":512,"date":"2025-11-07T13:50:48","date_gmt":"2025-11-07T05:50:48","guid":{"rendered":"https:\/\/fogo365.com\/?p=512"},"modified":"2025-11-07T13:50:49","modified_gmt":"2025-11-07T05:50:49","slug":"how-to-reschedule-or-cancel-an-appointment-on-behalf-of-your-customer","status":"publish","type":"post","link":"https:\/\/fogo365.com\/index.php\/2025\/11\/07\/how-to-reschedule-or-cancel-an-appointment-on-behalf-of-your-customer\/","title":{"rendered":"How to reschedule or cancel an appointment on behalf of your customer?"},"content":{"rendered":"\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-ab188cb29a8d05b22ea3efec47022bbf wp-block-paragraph\" style=\"font-size:15px\"><strong>Fogo gives practitioners and staff the flexibility to manage appointment cancellations or rebooking directly within the system. This ensures that schedules stay updated, clients are properly notified, and available time slots can be reassigned efficiently.<\/strong><\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-2feae400bfa80623567b177cb4df1e91 wp-block-paragraph\" style=\"font-size:15px\">Step 1: Go to the Appointments tab from the left menu, then click Dashboard.&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-69a6af3c0652b10c8aaeb6120086b905 wp-block-paragraph\" style=\"font-size:15px\">Step 2: To view upcoming bookings, choose the appointment date. Locate the appointment you want to cancel using the search bar or calendar view.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"192\" src=\"https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-122.png\" alt=\"\" class=\"wp-image-513\" srcset=\"https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-122.png 975w, https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-122-300x59.png 300w, https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-122-768x151.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-84440efd374f6a79144de24679c76b6e wp-block-paragraph\" style=\"font-size:15px\">Step 3: Double click on the specific appointment to open its details panel.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-b0d29f5d5b17d85cd008b8f1b53b8ee1 wp-block-paragraph\" style=\"font-size:15px\">Step 4: Select \u201cEdit\u201d or \u201cCanceled\u201d from the available options.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"752\" src=\"https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-123.png\" alt=\"\" class=\"wp-image-516\" srcset=\"https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-123.png 975w, https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-123-300x231.png 300w, https:\/\/fogo365.com\/wp-content\/uploads\/2025\/11\/image-123-768x592.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-61e86a58bf09354602fdf196d2d28532 wp-block-paragraph\" style=\"font-size:15px\"><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-e433eecc1fb125588017312c847b6340 wp-block-paragraph\" style=\"font-size:15px\">Step 5: Choose the status (e.g., canceled or No show).<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-587a90cd8c620d8d2e38e5a964ce03c9 wp-block-paragraph\" style=\"font-size:15px\"><strong>Step 6:<\/strong>The system will automatically update the appointment status to <strong>\u201cCancelled\u201d<\/strong> and free up the time slot for rebooking.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color has-small-font-size wp-elements-ffa17289bc913c25ad67b250cafd94c7 wp-block-paragraph\"><em>Need a demo or want to learn more? Email us at\u00a0<a href=\"mailto:contact@fogo365.com\">contact@fogo365.com<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fogo gives practitioners and staff the flexibility to m [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76,50,46],"tags":[],"class_list":["post-512","post","type-post","status-publish","format-standard","hentry","category-appointments","category-client-management","category-schedule"],"_links":{"self":[{"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/posts\/512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/comments?post=512"}],"version-history":[{"count":3,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/posts\/512\/revisions"}],"predecessor-version":[{"id":517,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/posts\/512\/revisions\/517"}],"wp:attachment":[{"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/media?parent=512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/categories?post=512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fogo365.com\/index.php\/wp-json\/wp\/v2\/tags?post=512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}