By creating precise, organized categories (like ‘Acupuncture’ or ‘Supplements’) and the individual items within them (like ‘Initial Consult’ or ‘Retail Kit’), you ensure that Fogo correctly tracks the revenue from every single service and product. This foundation prevents errors when calculating commissions, allowing you to quickly and accurately apply different bonus rates to specific services […]

Start using Fogo’s smart notifications to keep your clients updated and your schedule running flawlessly—so you can focus on delivering great service In this demo, I’ll show you how to send notifications to clients for their upcoming appointment so every client stays informed and every appointment stays on track. Need a demo or want to […]

Discover how FOGO simplifies scheduling for clinics of any size. In this video, you’ll see how our free features let you create appointments, manage calendars, and keep clients updated—all in just a few clicks. Experience how easy it is to create, track, and manage appointments using tools that every clinic can use at no cost.” […]

FOGO offers reliable customer support to help users resolve issues quickly, learn system features, and ensure smooth day-to-day operations. FOGO provides several types of support: Email Support In-App Support / Help Center Onboarding Assistance Video Tutorials & Documentation Technical Support for Bugs or Outages Keep your account and branch information updated in the system to […]

Absolutely! FOGO is designed to fully support Traditional Chinese Medicine (TCM) clinics with specialized features tailored to their workflows. FOGO accommodates TCM operations through tools such as: TCM Prescription & Dispensing TCM Product Types Dispensing Module TCM Case Notes & Consultation Records TCM Service Management Inventory for Herbs & Clinic Supplies Most TCM-specific features can […]

Yes. The FOGO System is designed with strong security measures to ensure all patient information is kept safe, private, and compliant with industry standards. FOGO protects patient data through: Maintain strong, unique passwords for each staff account and review access permissions regularly to maximize security. Need a demo or want to learn more? Email us […]

Adding practitioner/staff into your Fogo account must be completed before your practitioner/staff are able to use the Fogo system.  Step 1: Go to management > Staff management. Click ‘Add Staff Account’  Step 2: Complete the information for your staff then save. Step 3: An email will be sent to your practitioner/staff. Your practitioner/staff need to […]

Fogo supports multi-branches. Fogo is perfect for those practices that have many branches in different locations. Completed branch contact information is essential for your client to contact you.  Step 1: Go to Management >Company Information>Company Branch Step 2: Enter your branch information then click ‘Save’. Need a demo or want to learn more? Email us […]

Personalize your Fogo account by adding your company or practice details. This ensures your business branding and contact information are displayed on every transaction and client interaction. Step 1: Go to Management > Company Information > Company Information Step 2: Enter your company information then click ‘Save’.  Need a demo or want to learn more? Email […]