It costs significantly less to keep an existing client than it does to acquire a new one. By setting up these rules, you directly motivate your practitioners to build strong relationships, deliver outstanding service, and ensure clients re-book. Fogo automates the tracking of ‘returning customer’ status, so the reward is automatically applied, making your compensation […]

We’ve set up bonus rules based on revenue, and now we move to time. In this guide, we’ll cover How to configure Working Hours Reward Rules. This feature lets you automatically reward your staff for specific time-based criteria, such as working overtime, after-hours shifts, or meeting time-based goals. Step 1: Go to the Management> Staff […]

The true value of Fogo’s Staff Bonus System lies right here in the Job Title Rules. By setting up these rules, you completely automate your bonus calculations, eliminating manual spreadsheets and human error. This system allows you to define complex, fair, and transparent payment structures—whether it’s a fixed percentage of sales, a tiered commission based […]

A bonus rule isn’t applied to an individual; it’s applied to the role. By creating a clean, comprehensive list of job titles, you create the necessary categories that will later link staff members directly to the correct bonus percentage or calculation formula. This ensures every employee—from your Senior Physiotherapist to your new Receptionist—is paid accurately […]

The Fogo Smart Cloud Staff Bonus System requires you to first establish key regional and financial parameters. By accurately configuring Country & Rate (Tax Rate, Financial Year Start) and Country & Location, you ensure that Fogo correctly handles regional sales tax, currency, and other geographic considerations when calculating staff bonuses and managing financial records. This […]

The Fogo System allows you to monitor staff referral bonuses, ensuring you can track which staff referred clients, how much bonus they earned, and when it was awarded. Step 1. Go to Transactions > Referring Bonus Record. Step 2. Set your date range to filter the referral bonus records and select clients. Step 3. Export […]

Fogo allows practice administrators to set up staff bonuses based on sales performance, service targets, or other defined criteria. This feature helps motivate team members, track incentives accurately, and simplify end-of-period payout calculations. Step 1: Go to the Management> Staff Management > Staff Bonus. Step 2: Select the staff member or role you wish to […]