FOGO makes it easy to access and manage all appointments in one place. Here’s how you can view the full list: Step 1. From the ;eft pane, go to Appointments > Appointments List Step 2. Filter the date, Status (if you only want to view a certain appointment status) and client. If you want to […]

The Fogo System allows you to monitor staff referral bonuses, ensuring you can track which staff referred clients, how much bonus they earned, and when it was awarded. Step 1. Go to Transactions > Referring Bonus Record. Step 2. Set your date range to filter the referral bonus records and select clients. Step 3. Export […]

FOGO offers reliable customer support to help users resolve issues quickly, learn system features, and ensure smooth day-to-day operations. FOGO provides several types of support: Email Support In-App Support / Help Center Onboarding Assistance Video Tutorials & Documentation Technical Support for Bugs or Outages Keep your account and branch information updated in the system to […]

Absolutely! FOGO is designed to fully support Traditional Chinese Medicine (TCM) clinics with specialized features tailored to their workflows. FOGO accommodates TCM operations through tools such as: TCM Prescription & Dispensing TCM Product Types Dispensing Module TCM Case Notes & Consultation Records TCM Service Management Inventory for Herbs & Clinic Supplies Most TCM-specific features can […]

Yes. FOGO provides built-in tools to manage both membership programs and loyalty rewards, allowing you to automate client benefits, track usage, and improve customer retention. With FOGO, you can: You can review all activity under the Membership Card, Client Bonus Record, and Campaigns pages in the Help Center. Need a demo or want to learn […]

Yes. The FOGO System is designed with strong security measures to ensure all patient information is kept safe, private, and compliant with industry standards. FOGO protects patient data through: Maintain strong, unique passwords for each staff account and review access permissions regularly to maximize security. Need a demo or want to learn more? Email us […]

Fogo Subscriptions allow you to offer recurring services or packages that automatically renew on a set schedule. This helps improve client retention and provides stable recurring revenue for your clinic or business. Step 1. From the left pane, go to Management > Campaigns > Fogo Subscription. Step 2. Click “Fogo Subscription Launch”. Step 3. Set […]

The Fogo Booking URL feature allows businesses to create and customize their own online booking link that clients can use to schedule appointments directly. By setting up a personalized booking URL, users can showcase their brand identity, streamline appointment scheduling, and make it easier for customers to access available services anytime. Step 1. Go to […]

The Fogo Credits feature allows users to conveniently top up their account balance for processing transactions such as SMS notifications, email campaigns, and other system-related services. Recharging credits ensures smooth and uninterrupted system operations for communication and client engagement tools. Step 1. On the left pane, select Recharge Credits. Step 2. Go to “Fogo Credits […]