The value of Product Sales Incentive Rules is immediate: it directly drives retail revenue. By setting up a transparent commission structure within Fogo, you motivate your practitioners and receptionists to actively recommend and sell products. This turns your retail area into a consistent profit center, ensures every sale is tracked accurately, and automates the typically […]

It costs significantly less to keep an existing client than it does to acquire a new one. By setting up these rules, you directly motivate your practitioners to build strong relationships, deliver outstanding service, and ensure clients re-book. Fogo automates the tracking of ‘returning customer’ status, so the reward is automatically applied, making your compensation […]

We’ve set up bonus rules based on revenue, and now we move to time. In this guide, we’ll cover How to configure Working Hours Reward Rules. This feature lets you automatically reward your staff for specific time-based criteria, such as working overtime, after-hours shifts, or meeting time-based goals. Step 1: Go to the Management> Staff […]

Would you like a more in-depth demonstration from our Fogo specialists?Feel free to join our weekly Fogo Zoom Demo Session. Topic: Fogo Weekly Demo Tutorial on ZoomTime: Dec 5, 2025, 04:30 PM (Canberra, Melbourne, Sydney)Frequency: Every Friday — 109 sessions in total You may download and import the iCalendar (.ics) file below into your calendar […]

The true value of Fogo’s Staff Bonus System lies right here in the Job Title Rules. By setting up these rules, you completely automate your bonus calculations, eliminating manual spreadsheets and human error. This system allows you to define complex, fair, and transparent payment structures—whether it’s a fixed percentage of sales, a tiered commission based […]

A bonus rule isn’t applied to an individual; it’s applied to the role. By creating a clean, comprehensive list of job titles, you create the necessary categories that will later link staff members directly to the correct bonus percentage or calculation formula. This ensures every employee—from your Senior Physiotherapist to your new Receptionist—is paid accurately […]

The Fogo Smart Cloud Staff Bonus System requires you to first establish key regional and financial parameters. By accurately configuring Country & Rate (Tax Rate, Financial Year Start) and Country & Location, you ensure that Fogo correctly handles regional sales tax, currency, and other geographic considerations when calculating staff bonuses and managing financial records. This […]

Why create a template? Simple: efficiency and consistency. Instead of manually typing out appointment confirmations, reminders, or follow-ups every time, a template lets you send a personalized, professional message in seconds. This ensures your communication is always clear, branded, and most importantly, saves your staff countless hours every week. Follow these steps to create a […]

Why create a template? Simple: efficiency and consistency. Instead of manually typing out appointment confirmations, reminders, or follow-ups every time, a template lets you send a personalized, professional message in seconds. This ensures your communication is always clear, branded, and most importantly, saves your staff countless hours every week. Follow these steps to create a […]