Fogo allows practice administrators to set up staff bonuses based on sales performance, service targets, or other defined criteria. This feature helps motivate team members, track incentives accurately, and simplify end-of-period payout calculations. Step 1: Go to the Management> Staff Management > Staff Bonus. Step 2: Select the staff member or role you wish to […]

Fogo securely stores all case records, including client notes, diagnoses, and treatment details. You can conveniently access these past records to review the client’s medical history, monitor progress, and make informed clinical decisions. Step 1: Go to the “Cases & Notes” section from the left-hand menu. Step 2: Use the search bar or client list […]

As part of daily routine, historical data is very important for patients’ treatments. In Fogo, last visit information can be accessed in the current visit case report.  Step 1: Open the case report page by clicking “View Case” or “Diagnosis” button on the appointment table  Step 2: Find the ‘Historical Data’ button on the top […]

As a practitioner you may want to show your profile as perfect as possible for clients to see how reputable you are. To update your profile, Step 1: Go to the bottom left corner then click the Profile. Step 2: Click ‘Details’ to complete your personal details Step 3: Click ‘Provider numbers’ to complete all […]

Fogo lets you customize your services with complete details like category, duration, and pricing. Setting these up beforehand ensures smooth appointment booking and accurate reporting. Step 1: Go to Management > Services > Services Set UP. Step 2: Complete required fields then click “New”. Step 3: An option to “Edit” and “Disable” service is also […]

If you are a practitioner and not the administrator you are not able to set up your working hours in Fogo. All staff working hours must be set by the Fogo admin account. 

Keep your clinic running smoothly with Fogo’s staff scheduling feature. You can set working hours for each team member, ensuring accurate appointment management and better time coordination. Step 1: Go to Management> Time Management. Step 2: Choose branch and practitioner name in the top right corner. Step 3: Choose ”Weekly working hours” or “Individual day […]

Different roles will access different Fogo services. As a practice admin you may need to add or change roles.  Step 1: Go to management > Staff Management  Step 2: Locate the practitioner/staff and click ‘Details’ Step 3: Tick or untick the roles. Make sure at least one role is selected.  Need a demo or want […]

Adding practitioner/staff into your Fogo account must be completed before your practitioner/staff are able to use the Fogo system.  Step 1: Go to management > Staff management. Click ‘Add Staff Account’  Step 2: Complete the information for your staff then save. Step 3: An email will be sent to your practitioner/staff. Your practitioner/staff need to […]