It costs significantly less to keep an existing client than it does to acquire a new one. By setting up these rules, you directly motivate your practitioners to build strong relationships, deliver outstanding service, and ensure clients re-book. Fogo automates the tracking of ‘returning customer’ status, so the reward is automatically applied, making your compensation […]

We’ve set up bonus rules based on revenue, and now we move to time. In this guide, we’ll cover How to configure Working Hours Reward Rules. This feature lets you automatically reward your staff for specific time-based criteria, such as working overtime, after-hours shifts, or meeting time-based goals. Step 1: Go to the Management> Staff […]

The true value of Fogo’s Staff Bonus System lies right here in the Job Title Rules. By setting up these rules, you completely automate your bonus calculations, eliminating manual spreadsheets and human error. This system allows you to define complex, fair, and transparent payment structures—whether it’s a fixed percentage of sales, a tiered commission based […]

A bonus rule isn’t applied to an individual; it’s applied to the role. By creating a clean, comprehensive list of job titles, you create the necessary categories that will later link staff members directly to the correct bonus percentage or calculation formula. This ensures every employee—from your Senior Physiotherapist to your new Receptionist—is paid accurately […]

The Fogo Smart Cloud Staff Bonus System requires you to first establish key regional and financial parameters. By accurately configuring Country & Rate (Tax Rate, Financial Year Start) and Country & Location, you ensure that Fogo correctly handles regional sales tax, currency, and other geographic considerations when calculating staff bonuses and managing financial records. This […]

Why create a template? Simple: efficiency and consistency. Instead of manually typing out appointment confirmations, reminders, or follow-ups every time, a template lets you send a personalized, professional message in seconds. This ensures your communication is always clear, branded, and most importantly, saves your staff countless hours every week. Follow these steps to create a […]

Why create a template? Simple: efficiency and consistency. Instead of manually typing out appointment confirmations, reminders, or follow-ups every time, a template lets you send a personalized, professional message in seconds. This ensures your communication is always clear, branded, and most importantly, saves your staff countless hours every week. Follow these steps to create a […]

Discover how FOGO simplifies scheduling for clinics of any size. In this video, you’ll see how our free features let you create appointments, manage calendars, and keep clients updated—all in just a few clicks. Experience how easy it is to create, track, and manage appointments using tools that every clinic can use at no cost.” […]

FOGO keeps a complete record of all SMS notifications sent from your account. You can easily review, monitor, and manage historical SMS logs for auditing, tracking client communication, or troubleshooting delivery issues. Step 1. Go to Appointments > then open the client’s appointment/booking schedule.  Step 2. On the client’s Information part, click “SMS”. Step 3. […]