A bonus rule isn’t applied to an individual; it’s applied to the role. By creating a clean, comprehensive list of job titles, you create the necessary categories that will later link staff members directly to the correct bonus percentage or calculation formula. This ensures every employee—from your Senior Physiotherapist to your new Receptionist—is paid accurately […]

The Fogo Smart Cloud Staff Bonus System requires you to first establish key regional and financial parameters. By accurately configuring Country & Rate (Tax Rate, Financial Year Start) and Country & Location, you ensure that Fogo correctly handles regional sales tax, currency, and other geographic considerations when calculating staff bonuses and managing financial records. This […]

Why create a template? Simple: efficiency and consistency. Instead of manually typing out appointment confirmations, reminders, or follow-ups every time, a template lets you send a personalized, professional message in seconds. This ensures your communication is always clear, branded, and most importantly, saves your staff countless hours every week. Follow these steps to create a […]

Why create a template? Simple: efficiency and consistency. Instead of manually typing out appointment confirmations, reminders, or follow-ups every time, a template lets you send a personalized, professional message in seconds. This ensures your communication is always clear, branded, and most importantly, saves your staff countless hours every week. Follow these steps to create a […]

Discover how FOGO simplifies scheduling for clinics of any size. In this video, you’ll see how our free features let you create appointments, manage calendars, and keep clients updated—all in just a few clicks. Experience how easy it is to create, track, and manage appointments using tools that every clinic can use at no cost.” […]

FOGO keeps a complete record of all SMS notifications sent from your account. You can easily review, monitor, and manage historical SMS logs for auditing, tracking client communication, or troubleshooting delivery issues. Step 1. Go to Appointments > then open the client’s appointment/booking schedule.  Step 2. On the client’s Information part, click “SMS”. Step 3. […]

FOGO allows you to record and monitor daily cash performance easily. Follow the steps below to add a new Cash Daily Report. Follow the steps below to correctly fill in a Cash Daily Report in the FOGO System. Step 1. From the left pane, click Transactions > Cash Daily Report Step 2.Click “Add New” This […]

FOGO offers reliable customer support to help users resolve issues quickly, learn system features, and ensure smooth day-to-day operations. FOGO provides several types of support: Email Support In-App Support / Help Center Onboarding Assistance Video Tutorials & Documentation Technical Support for Bugs or Outages Keep your account and branch information updated in the system to […]

Yes. FOGO provides built-in tools to manage both membership programs and loyalty rewards, allowing you to automate client benefits, track usage, and improve customer retention. With FOGO, you can: You can review all activity under the Membership Card, Client Bonus Record, and Campaigns pages in the Help Center. Need a demo or want to learn […]