Stripe is a payment services provider that lets you accept credit and debit cards or other payments. Step 1: Go to Stripe Connection on the left pane.  Step 2: Click “Connect with Stripe” then a pop-up window with show steps on how to either create (if you don’t have Stripe yet) or link your existing […]

You can set and manage your branch operating hours in the Fogo System to control appointment availability and ensure accurate scheduling across all locations. Step 1. Log in to your Fogo System account. Step 2. From the Main Menu, go to Management >  Time Management > Branch open time. Step 3. Select the branch you […]

Fogo allows practice administrators to set up staff bonuses based on sales performance, service targets, or other defined criteria. This feature helps motivate team members, track incentives accurately, and simplify end-of-period payout calculations. Step 1: Go to the Management> Staff Management > Staff Bonus. Step 2: Select the staff member or role you wish to […]

Fogo allows you to easily update your client’s personal details, contact information, and other important records to ensure all data remains accurate and up to date. Keeping client information current helps maintain smooth communication, accurate billing, and personalized service. Step 1: Navigate to the Client section from the left-hand side menu. Step 2: Use the […]

As a practitioner you may want to show your profile as perfect as possible for clients to see how reputable you are. To update your profile, Step 1: Go to the bottom left corner then click the Profile. Step 2: Click ‘Details’ to complete your personal details Step 3: Click ‘Provider numbers’ to complete all […]

Fogo lets you customize your services with complete details like category, duration, and pricing. Setting these up beforehand ensures smooth appointment booking and accurate reporting. Step 1: Go to Management > Services > Services Set UP. Step 2: Complete required fields then click “New”. Step 3: An option to “Edit” and “Disable” service is also […]

If you are a practitioner and not the administrator you are not able to set up your working hours in Fogo. All staff working hours must be set by the Fogo admin account. 

Keep your clinic running smoothly with Fogo’s staff scheduling feature. You can set working hours for each team member, ensuring accurate appointment management and better time coordination. Step 1: Go to Management> Time Management. Step 2: Choose branch and practitioner name in the top right corner. Step 3: Choose ”Weekly working hours” or “Individual day […]

Different roles will access different Fogo services. As a practice admin you may need to add or change roles.  Step 1: Go to management > Staff Management  Step 2: Locate the practitioner/staff and click ‘Details’ Step 3: Tick or untick the roles. Make sure at least one role is selected.  Need a demo or want […]