Fogo allows you to easily update your client’s personal details, contact information, and other important records to ensure all data remains accurate and up to date. Keeping client information current helps maintain smooth communication, accurate billing, and personalized service. Step 1: Navigate to the Client section from the left-hand side menu. Step 2: Use the […]

As a practitioner you may want to show your profile as perfect as possible for clients to see how reputable you are. To update your profile, Step 1: Go to the bottom left corner then click the Profile. Step 2: Click ‘Details’ to complete your personal details Step 3: Click ‘Provider numbers’ to complete all […]

Fogo lets you customize your services with complete details like category, duration, and pricing. Setting these up beforehand ensures smooth appointment booking and accurate reporting. Step 1: Go to Management > Services > Services Set UP. Step 2: Complete required fields then click “New”. Step 3: An option to “Edit” and “Disable” service is also […]

If you are a practitioner and not the administrator you are not able to set up your working hours in Fogo. All staff working hours must be set by the Fogo admin account. 

Keep your clinic running smoothly with Fogo’s staff scheduling feature. You can set working hours for each team member, ensuring accurate appointment management and better time coordination. Step 1: Go to Management> Time Management. Step 2: Choose branch and practitioner name in the top right corner. Step 3: Choose ”Weekly working hours” or “Individual day […]

Different roles will access different Fogo services. As a practice admin you may need to add or change roles.  Step 1: Go to management > Staff Management  Step 2: Locate the practitioner/staff and click ‘Details’ Step 3: Tick or untick the roles. Make sure at least one role is selected.  Need a demo or want […]

Adding practitioner/staff into your Fogo account must be completed before your practitioner/staff are able to use the Fogo system.  Step 1: Go to management > Staff management. Click ‘Add Staff Account’  Step 2: Complete the information for your staff then save. Step 3: An email will be sent to your practitioner/staff. Your practitioner/staff need to […]

The Fogo system allows you to automate appointment reminders through SMS, helping both practitioners and clients stay on schedule. You can easily configure when messages are sent and review SMS records—all from one place. Step 1: Go to the Clinic Management > Services > Service Configuration. Step 2: Toggle the SMS service on/off switch to […]

Fogo supports multi-branches. Fogo is perfect for those practices that have many branches in different locations. Completed branch contact information is essential for your client to contact you.  Step 1: Go to Management >Company Information>Company Branch Step 2: Enter your branch information then click ‘Save’. Need a demo or want to learn more? Email us […]