If you are a practitioner and not the administrator you are not able to set up your working hours in Fogo. All staff working hours must be set by the Fogo admin account. 

Keep your clinic running smoothly with Fogo’s staff scheduling feature. You can set working hours for each team member, ensuring accurate appointment management and better time coordination. Step 1: Go to Management> Time Management. Step 2: Choose branch and practitioner name in the top right corner. Step 3: Choose ”Weekly working hours” or “Individual day […]

Different roles will access different Fogo services. As a practice admin you may need to add or change roles.  Step 1: Go to management > Staff Management  Step 2: Locate the practitioner/staff and click ‘Details’ Step 3: Tick or untick the roles. Make sure at least one role is selected.  Need a demo or want […]

Adding practitioner/staff into your Fogo account must be completed before your practitioner/staff are able to use the Fogo system.  Step 1: Go to management > Staff management. Click ‘Add Staff Account’  Step 2: Complete the information for your staff then save. Step 3: An email will be sent to your practitioner/staff. Your practitioner/staff need to […]

The Fogo system allows you to automate appointment reminders through SMS, helping both practitioners and clients stay on schedule. You can easily configure when messages are sent and review SMS records—all from one place. Step 1: Go to the Clinic Management > Services > Service Configuration. Step 2: Toggle the SMS service on/off switch to […]

Fogo supports multi-branches. Fogo is perfect for those practices that have many branches in different locations. Completed branch contact information is essential for your client to contact you.  Step 1: Go to Management >Company Information>Company Branch Step 2: Enter your branch information then click ‘Save’. Need a demo or want to learn more? Email us […]

Personalize your Fogo account by adding your company or practice details. This ensures your business branding and contact information are displayed on every transaction and client interaction. Step 1: Go to Management > Company Information > Company Information Step 2: Enter your company information then click ‘Save’.  Need a demo or want to learn more? Email […]

Fogo gives you a clear overview of every client’s membership activity — from remaining balances to detailed transaction records — helping you provide better service and maintain trust. There are several ways to view the balance of a membership card: 2. Alternatively, you can check the balance by navigating to Transactions > Membership Card > […]

With Fogo, you can quickly sell or issue membership cards to your clients, helping you build loyalty and provide exclusive perks with ease. There are two methods for selling membership cards in the Fogo system. The easiest method is through the payment page: The second method involves selling through the Membership Card settings page. Simply […]