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Can I manage memberships and loyalty programs through FOGO?

Yes. FOGO provides built-in tools to manage both membership programs and loyalty rewards, allowing you to automate client benefits, track usage, and improve customer retention. With FOGO, you can: You can review all activity under the Membership Card, Client Bonus Record, and Campaigns pages in the Help Center. Need a demo or want to learn […]

How to Launch Fogo Subscriptions

Fogo Subscriptions allow you to offer recurring services or packages that automatically renew on a set schedule. This helps improve client retention and provides stable recurring revenue for your clinic or business. Step 1. From the left pane, go to Management > Marketing > Fogo Subscription. Step 2. Click “Fogo Subscription Launch”. Step 3. Set […]

How to View and Track status of Digital Vouchers issued  in the Fogo System

Step 1. From the left pane, go to Transactions > Campaigns. Step 2. On the Digital Vouchers tab, select the transaction you need to track, monitor or update.  Step 3. Set your date range (e.g., 2025-01-01 to 2025-11-30) to filter results. You can view both Summary Data and Detail Data.  Step 4. Use the Search […]

How to set up Rewards Points settings in the Fogo System

The Fogo System allows you to configure a rewards points program to encourage customer loyalty. You can define how clients earn and redeem points based on their purchases or activities. Step 1. From the left pane, go to Management > Company Information > Rewards Points Settings. Step 2. Configure your reward rules:  Step 3. Click […]

How to create campaigns in the Fogo System

The Fogo System allows you to create marketing or sales campaigns such as gift cards, promos, or referral offers to help attract and reward clients. Step 1.  Go to Management > Campaigns > Package. Step 2. Click on the “Campaign Launch” button. Step 3. Fill out the campaign details:Campaign Name – e.g., “Pay ₱90 for […]

How to edit details of redeemed gift cards?

Keeping your gift card ledger organized is essential for a healthy practice. But what happens when a redemption needs a quick update? Whether you’re updating a reference note or adjusting a redemption value, we’ll show you how to make those changes seamlessly without disrupting your daily flow. Step 1: Navigate to the Payments module from […]

How to keep track of redeemed gift cards?

The Fogo System allows you to easily monitor and manage all redeemed gift cards under the Redeem section. You can view campaign details, redemption status, and related payment information all in one place. Step 1. From the left-hand menu, go to Redeem. Step 2. Use the search bar or filters at the top to locate […]

How to Sell Packages as a mode of payment?

Fogo allows you to create and sell service packages that clients can purchase and later redeem as payment. This not only simplifies repeat bookings but also helps build stronger client loyalty through bundled value offers. Step 1: Navigate to the Payments module from the left menu. Step 2: Select the client and branch where the […]

How to select multiple payment modes for invoicing?

Fogo gives you the flexibility to split a single invoice across multiple payment modes. This feature is especially useful when clients want to combine cash, card, rewards, or health fund payments in one transaction—ensuring smooth and accurate billing for every situation. Step 1: Go to the Payments section and select the client, branch, and practitioner. […]