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How to track and manage SMS Messaging historical data?

FOGO keeps a complete record of all SMS notifications sent from your account. You can easily review, monitor, and manage historical SMS logs for auditing, tracking client communication, or troubleshooting delivery issues. Step 1. Go to Appointments > then open the client’s appointment/booking schedule.  Step 2. On the client’s Information part, click “SMS”. Step 3. […]

How to View the Complete List of Appointments in FOGO

FOGO makes it easy to access and manage all appointments in one place. Here’s how you can view the full list: Step 1. From the ;eft pane, go to Appointments > Appointments List Step 2. Filter the date, Status (if you only want to view a certain appointment status) and client. If you want to […]

Can I manage memberships and loyalty programs through FOGO?

Yes. FOGO provides built-in tools to manage both membership programs and loyalty rewards, allowing you to automate client benefits, track usage, and improve customer retention. With FOGO, you can: You can review all activity under the Membership Card, Client Bonus Record, and Campaigns pages in the Help Center. Need a demo or want to learn […]

How to Launch Fogo Subscriptions

Fogo Subscriptions allow you to offer recurring services or packages that automatically renew on a set schedule. This helps improve client retention and provides stable recurring revenue for your clinic or business. Step 1. From the left pane, go to Management > Marketing > Fogo Subscription. Step 2. Click “Fogo Subscription Launch”. Step 3. Set […]

How to set up and configure your own Fogo booking url in the System

The Fogo Booking URL feature allows businesses to create and customize their own online booking link that clients can use to schedule appointments directly. By setting up a personalized booking URL, users can showcase their brand identity, streamline appointment scheduling, and make it easier for customers to access available services anytime. Step 1. Go to […]

How to View and Track status of Digital Vouchers issued  in the Fogo System

Step 1. From the left pane, go to Transactions > Campaigns. Step 2. On the Digital Vouchers tab, select the transaction you need to track, monitor or update.  Step 3. Set your date range (e.g., 2025-01-01 to 2025-11-30) to filter results. You can view both Summary Data and Detail Data.  Step 4. Use the Search […]

How to View and Track Sales Transactions and Payments in the Fogo System

The Fogo System provides a comprehensive Sales Record page where you can review all client transactions, payment details, and sales performance within a selected date range. Step 1. From the left pane, go to Transactions > Sales Record. Step 2. Set your date range (e.g., 2025-01-01 to 2025-11-30) to filter results. You can view both […]

How to Monitor and Manage Dispensing Records in the Fogo System

The Fogo System allows you to keep track of all dispensing activities—such as clinic prescriptions, online orders, and retail sales—so you can monitor product movement, pricing, and dispenser performance efficiently. Step 1. From the left pane, go to Dispensing. Step 2. Select the tab you want to monitor and manage. Step 3. Use the filters […]

How to set up Rewards Points settings in the Fogo System

The Fogo System allows you to configure a rewards points program to encourage customer loyalty. You can define how clients earn and redeem points based on their purchases or activities. Step 1. From the left pane, go to Management > Company Information > Rewards Points Settings. Step 2. Configure your reward rules:  Step 3. Click […]