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How to Sell Packages as a mode of payment?

Fogo allows you to create and sell service packages that clients can purchase and later redeem as payment. This not only simplifies repeat bookings but also helps build stronger client loyalty through bundled value offers. Step 1: Navigate to the Payments module from the left menu. Step 2: Select the client and branch where the […]

How to select multiple payment modes for invoicing?

Fogo gives you the flexibility to split a single invoice across multiple payment modes. This feature is especially useful when clients want to combine cash, card, rewards, or health fund payments in one transaction—ensuring smooth and accurate billing for every situation. Step 1: Go to the Payments section and select the client, branch, and practitioner. […]

How to use Private and Public Fund as payment or invoice in Fogo?

Using private or public funds as payment in Fogo streamlines your billing process and helps ensure compliance with funding claims, all while providing transparency for both your clinic and your clients. Step 1: Go to the “Payments” module from the left menu. Step 2: Select the client and branch. Ensure that both are correctly assigned […]

How to use Rewards as mode of payment?

With Fogo’s reward payment feature, you can encourage client loyalty while maintaining accurate transaction records. Clients can conveniently use their earned points as payment during checkout. Step 1. In the Payment section, go to “Rewards Points” tab.  Step 2. Client’s existing points will show on this page.  Step 3. If there are no points yet, […]

How to create a new payment or invoice in Fogo?

The Payments section in the Fogo system allows you to manage transactions efficiently — from processing client payments and selling membership cards to tracking balances and generating invoices. It helps ensure a smooth payment experience for both your practice and your clients. Step 1. Go to the Payments > Payments New Page. Step 2 Choose […]

How to use last visit information in Fogo?

As part of daily routine, historical data is very important for patients’ treatments. In Fogo, last visit information can be accessed in the current visit case report.  Step 1: Open the case report page by clicking “View Case” or “Diagnosis” button on the appointment table  Step 2: Find the ‘Historical Data’ button on the top […]

How to create a case report in Fogo?

Appointment with client and service items information is needed prior to a case report. Please make an appointment if you have not done so.  Step 1: Open up an appointment. Step 2: Click the “Diagnosis” button on the bottom right corner of the pop up window.  Step 3: It is important that this button is […]

How to Configure Appointment SMS Settings in the Fogo System

The Fogo system allows you to automate appointment reminders through SMS, helping both practitioners and clients stay on schedule. You can easily configure when messages are sent and review SMS records—all from one place. Step 1: Go to the Clinic Management > Services > Service Configuration. Step 2: Toggle the SMS service on/off switch to […]

How to check Membership Card Balance and Transaction Record  in the Fogo System

Fogo gives you a clear overview of every client’s membership activity — from remaining balances to detailed transaction records — helping you provide better service and maintain trust. There are several ways to view the balance of a membership card: 2. Alternatively, you can check the balance by navigating to Transactions > Membership Card > […]