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How to enter multiple client information in Fogo using an attachment?

The Fogo System allows you to upload multiple client records at once by importing a client data file (e.g., CSV or Excel). This helps save time and ensures accurate record-keeping. Step 1. From the left pane, go to Management > Client Management Step 2. Click on “Import Clients”. Step 3. Select the file (csv or […]

How to create campaigns in the Fogo System

The Fogo System allows you to create marketing or sales campaigns such as gift cards, promos, or referral offers to help attract and reward clients. Step 1.  Go to Management > Campaigns > Package. Step 2. Click on the “Campaign Launch” button. Step 3. Fill out the campaign details:Campaign Name – e.g., “Pay ₱90 for […]

How to add a Stripe account?

Stripe is a payment services provider that lets you accept credit and debit cards or other payments. Step 1: Go to Stripe Connection on the left pane.  Step 2: Click “Connect with Stripe” then a pop-up window with show steps on how to either create (if you don’t have Stripe yet) or link your existing […]

How to create Invoice in the Fogo System?

Looking for a simple way to bill your clients? Tired of juggling paper invoices and manual records? We’ve got you covered! Step 1. Login your Fogo practitioner account and go to Payments>Payment New Page.  Step 2. Select the Client you want to bill from your client list. Step 3. After the client’s information populates on […]

How to view a client’s previous case notes and diagnosis?

Fogo securely stores all case records, including client notes, diagnoses, and treatment details. You can conveniently access these past records to review the client’s medical history, monitor progress, and make informed clinical decisions. Step 1: Go to the “Cases & Notes” section from the left-hand menu. Step 2: Use the search bar or client list […]

How to edit client information in Fogo?

Fogo allows you to easily update your client’s personal details, contact information, and other important records to ensure all data remains accurate and up to date. Keeping client information current helps maintain smooth communication, accurate billing, and personalized service. Step 1: Navigate to the Client section from the left-hand side menu. Step 2: Use the […]

How to send notifications to clients for their upcoming appointment?

Fogo allows you to automatically or manually send reminders and notifications to clients about their upcoming appointments. This helps reduce no-shows and ensures both your staff and clients are always updated about their schedules. Step 1: Go to the Appointments tab from the left-hand menu. Step 2: To view upcoming bookings, choose the appointment date.  […]

How to reschedule or cancel an appointment on behalf of your customer?

Fogo gives practitioners and staff the flexibility to manage appointment cancellations or rebooking directly within the system. This ensures that schedules stay updated, clients are properly notified, and available time slots can be reassigned efficiently. Step 1: Go to the Appointments tab from the left menu, then click Dashboard.  Step 2: To view upcoming bookings, […]

How to set up appointments on behalf of the client?

Fogo allows practitioners and front desk staff to conveniently book appointments on behalf of clients. This feature helps ensure efficient scheduling, minimizes booking errors, and keeps both clients and practitioners organized through automatic reminders and calendar tracking. Step 1: Go to the Appointments tab on the left menu. Step 2: Click the “Create Appointment” button […]