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How to View and Track Sales Transactions and Payments in the Fogo System

The Fogo System provides a comprehensive Sales Record page where you can review all client transactions, payment details, and sales performance within a selected date range. Step 1. From the left pane, go to Transactions > Sales Record. Step 2. Set your date range (e.g., 2025-01-01 to 2025-11-30) to filter results. You can view both […]

How to Monitor and Manage Dispensing Records in the Fogo System

The Fogo System allows you to keep track of all dispensing activities—such as clinic prescriptions, online orders, and retail sales—so you can monitor product movement, pricing, and dispenser performance efficiently. Step 1. From the left pane, go to Dispensing. Step 2. Select the tab you want to monitor and manage. Step 3. Use the filters […]

How to set up Rewards Points settings in the Fogo System

The Fogo System allows you to configure a rewards points program to encourage customer loyalty. You can define how clients earn and redeem points based on their purchases or activities. Step 1. From the left pane, go to Management > Company Information > Rewards Points Settings. Step 2. Configure your reward rules:  Step 3. Click […]

How to enter multiple client information in Fogo using an attachment?

The Fogo System allows you to upload multiple client records at once by importing a client data file (e.g., CSV or Excel). This helps save time and ensures accurate record-keeping. Step 1. From the left pane, go to Management > Client Management Step 2. Click on “Import Clients”. Step 3. Select the file (csv or […]

How to Track Online Payment Records?

The Fogo System provides an easy way to view, verify, and manage all online payment transactions made by clients, ensuring accurate financial tracking. Step 1. Go to Management then Sales Record. Step 2. Input all necessary details like practitioner, and date coverage. Step 3. You’ll see a list of all online payment transactions with key […]

How to set branch hours in Fogo?

You can set and manage your branch operating hours in the Fogo System to control appointment availability and ensure accurate scheduling across all locations. Step 1. Log in to your Fogo System account. Step 2. From the Main Menu, go to Management >  Time Management > Branch open time. Step 3. Select the branch you […]

How to set up your staff bonus in the Fogo System?

Fogo allows practice administrators to set up staff bonuses based on sales performance, service targets, or other defined criteria. This feature helps motivate team members, track incentives accurately, and simplify end-of-period payout calculations. Step 1: Go to the Management> Staff Management > Staff Bonus. Step 2: Select the staff member or role you wish to […]

How to view a client’s previous case notes and diagnosis?

Fogo securely stores all case records, including client notes, diagnoses, and treatment details. You can conveniently access these past records to review the client’s medical history, monitor progress, and make informed clinical decisions. Step 1: Go to the “Cases & Notes” section from the left-hand menu. Step 2: Use the search bar or client list […]

How to use last visit information in Fogo?

As part of daily routine, historical data is very important for patients’ treatments. In Fogo, last visit information can be accessed in the current visit case report.  Step 1: Open the case report page by clicking “View Case” or “Diagnosis” button on the appointment table  Step 2: Find the ‘Historical Data’ button on the top […]