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How to add or change practitioner/staff roles in Fogo?

Different roles will access different Fogo services. As a practice admin you may need to add or change roles.  Step 1: Go to management > Staff Management  Step 2: Locate the practitioner/staff and click ‘Details’ Step 3: Tick or untick the roles. Make sure at least one role is selected.  Need a demo or want […]

How to add a practitioner/staff account into Fogo?

Adding practitioner/staff into your Fogo account must be completed before your practitioner/staff are able to use the Fogo system.  Step 1: Go to management > Staff management. Click ‘Add Staff Account’  Step 2: Complete the information for your staff then save. Step 3: An email will be sent to your practitioner/staff. Your practitioner/staff need to […]

How to Configure Appointment SMS Settings in the Fogo System

The Fogo system allows you to automate appointment reminders through SMS, helping both practitioners and clients stay on schedule. You can easily configure when messages are sent and review SMS records—all from one place. Step 1: Go to the Clinic Management > Services > Service Configuration. Step 2: Toggle the SMS service on/off switch to […]

How to enter branch information in Fogo?

Fogo supports multi-branches. Fogo is perfect for those practices that have many branches in different locations. Completed branch contact information is essential for your client to contact you.  Step 1: Go to Management >Company Information>Company Branch Step 2: Enter your branch information then click ‘Save’. Need a demo or want to learn more? Email us […]

How to enter my company/practice information in Fogo?

Personalize your Fogo account by adding your company or practice details. This ensures your business branding and contact information are displayed on every transaction and client interaction. Step 1: Go to Management > Company Information > Company Information Step 2: Enter your company information then click ‘Save’.  Need a demo or want to learn more? Email […]

How to check Membership Card Balance and Transaction Record  in the Fogo System

Fogo gives you a clear overview of every client’s membership activity — from remaining balances to detailed transaction records — helping you provide better service and maintain trust. There are several ways to view the balance of a membership card: 2. Alternatively, you can check the balance by navigating to Transactions > Membership Card > […]

How to Sell a Membership Card in the Fogo System

With Fogo, you can quickly sell or issue membership cards to your clients, helping you build loyalty and provide exclusive perks with ease. There are two methods for selling membership cards in the Fogo system. The easiest method is through the payment page: The second method involves selling through the Membership Card settings page. Simply […]

How to Set Up Membership Cards in the Fogo System

With Fogo, you can easily create various types of membership cards to engage clients, build loyalty, and add more value to your services. Step 1.To get started, go to Management > Campaigns > Membership Cards. Before proceeding, it’s useful to determine details such as the card name, deposit value, minimum deposit amount, recharge value, opening […]

How to create your first digit voucher?

Looking for your own digital voucher system? Sick of finding the match on your paper voucher? We got you!. Fogo voucher benefits: How to create your first digit voucher? Step 1. Sign up your business with Fogo via Fogo Dynamics if you haven’t. Step 2. Login to your Fogo account. Step 3. Go to menu […]